Why should I buy something that I will never wear or physically own?
With our partnership with Republiqe, we want to give everyone the opportunity to express themselves through couture, luxury clothing, at an affordable price without causing damage to our planet. Digital clothing is 100% sustainable. Furthermore, as the garments are produced inhouse by the Republiqe team of designers and 3D tailors we are also able to ensure that every garment is ethically produced.
Can I wear the clothes in a video for platforms like YouTube and TikTok?
Not yet, although this is something Republiqe is looking at. For the time being our digital garments can only be worn on static images. However, technology is moving at an epic rate!
Am I able to return my digital clothes?
Unfortunately, as the garments do not physically exist, we are unable to offer refunds. However, if you are unhappy with your imaged then please reach out to us at digitalfashion@monnierfreres.com and we will do our best to evaluate the problem and work with you to come up with a resolution.
Do you offer digital clothes in different sizes?
In short no! The beauty of digital clothing is that it is ‘one size fits all’, ensuring that we do not discriminate anyone based on their size. Republiqe digital tailors are able to fit our digital garments to anyone, regardless of age, size or gender!
Is it possible to buy physical garments from you at any point?
At the moment no, Republiqe is a 100% digital clothing brand.
Where do I find all the information to send the perfect photo?
You can find all the important information here. You will also receive the guideline per email after your purchase.
What about the shipping?
Once you place your order, you will receive all the information about the picture you have to send.
We deliver our digital collection worldwide.
Please note that you will not receive a physical product. Your delivery will be the photo you sent in, dressed with the digital product. Normal delivery time is within 24 hours with orders place during weekdays and working hours. The maximum of delivery time is 4 days. You will receive an order confirmation once you have placed your order.
If you do not receive your image within 4 days please contact us at: digitalfashion@monnierfreres.com
Please note, for privacy reasons we do not keep your original photos or the photos featuring the digital outfit. They are not stored in your customer account either.
Remember to save this email!
If we haven’t been able to answer your question here then please get in touch, you can reach us on digitalfashion@monnierfreres.com, we’d love to hear what you think!